Faqs

Postage & Shipping (5)

I need to send a radio to you, What do I do next?

If you need to send us a Radio for Decoding or Repair, its very important to order the correct Decode or Repair from our website, as this will automatically book your Radio on to our system. Click on the relavent … Continue reading

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Mail Order Decoding Service Procedure

If our Decoding Database indicates that your Radio can only be Decoded by sending it to us, then it does mean that we have not yet found an Online solution to providing your Radio Code. In order to Decode your … Continue reading

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What is the best way of sending a Radio to you?

If you are sending us a Radio for Decoding or Repair, please ensure that it is safely wrapped in loads of Bubble Wrap, or similar, placed in a sturdy box and then post it to us by some means that … Continue reading

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What is the best way of sending a Radio to you?

If you are sending us a Radio for Decoding or Repair, please ensure that it is safely wrapped in loads of Bubble Wrap, or similar, placed in a sturdy box and then post it to us by some means that … Continue reading

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I Live Nearby, Can I collect goods from you in Person?

Most Definitely! However, We do not operate a retail premises here in Paignton, so if you are coming over to collect any goods, it is very important to contact us first to arrange for the goods to be here for … Continue reading

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Radio Decoding Questions (19)

Car Radio Decoding

An Overview Originally designed to combat theft of Car Audio Systems, one of the features of modern Car Stereo`s is that of the Security Code. The idea was that if the power was disconnected for any reason, either by battery … Continue reading

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So Where Is Your Radio Code Number?

Firstly, lets dispell a common myth here, and I say this on behalf of every Garage, Motor Trader, Car Audio Shop and back street Mechanic. If the battery has to be disconnected from a car to work on it, and … Continue reading

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If I Don`t know my Code Number, How do I find out what it is?

If you do not know the Security Code number for your Radio, then don’t panic, it really isn`t a problem. We have the technology to be able to assist, but before we do, we need to know exactly what radio … Continue reading

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What does it cost to Decode my Stereo?

Because every Car Radio is different, and the Code number has to be recovered in a different way for each model, we have priced the Code number recovery for each Radio accordingly. We strongly believe that we are able to … Continue reading

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Can you Decode my Stereo from its Serial Number?

In some instances, Yes. If your Model of Radio is one that we are able to supply the Security Code for from its Serial Number, then our Decoding Database will indicate this. We will show you easy to follow instructions … Continue reading

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What is the difference between an E-Code & an Instant Code?

In order to explain the difference between them, I shall give you a quick insight as to what goes on behind the scenes. Since 1992, we have been collecting data from every radio that has ever passed through our workshops, … Continue reading

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Mail Order Decoding Service Procedure

If our Decoding Database indicates that your Radio can only be Decoded by sending it to us, then it does mean that we have not yet found an Online solution to providing your Radio Code. In order to Decode your … Continue reading

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Can you turn off the code completely?

Easy answer – No! Our business is derived from code number recovery, and it would not make any financial nor commercial sense if we turned off radio codes, since this is how we make our money!

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How Long does it take to Decode?

Please note that we do operate a very strict first come – first served basis, and we do not entertain que jumping by anybody, no matter how important you think you are. Most Radio`s that arrive at our workshop are … Continue reading

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What is the best way of sending a Radio to you?

If you are sending us a Radio for Decoding or Repair, please ensure that it is safely wrapped in loads of Bubble Wrap, or similar, placed in a sturdy box and then post it to us by some means that … Continue reading

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I Can`t find my Stereo on your Database, Can you still Decode it?

If your Radio is not shown on our Database, its probably on our update list. We still have many Stereos to add to our website, and we are constantly researching new models on a daily basis, so if your model … Continue reading

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I know my code number, but do not know how to enter it?

If you know your Code Number, but do not know how to actually enter it, have a quick search on the DECODE link within the blue bar at the top of the page and see if you can find the … Continue reading

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Is there any Harm in Entering an Incorrect Number?

Yes, very much so. If you enter the wrong code into your radio, then the radio will assume that it has fallen into the wrong hands, and there will be a penalty time of anywhere between a few minutes to … Continue reading

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Why Shouldn`t I Ask the Main Dealer to Supply Me a Code?

By all means ask them, but remember that the Dealer will charge you simply for looking for a code whether it is right or wrong (If they can actually be bothered to look!), and I do know of quite a … Continue reading

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What about the Code Programs found on the Internet?

There are many myths floating around on the internet about Car Audio Decoding, and many years ago, somebody decided to compile the myths onto an E-Mail and they bounced around the Industry, things like putting the Radio into the freezer … Continue reading

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Can I extract my Code number whilst the radio is still working?

A fair question, but if you think about it, what use would a security code be if a car thief could also access it before removing the stereo from your car, simply by pressing a few buttons? The only way … Continue reading

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Is it true that you can stick them in the Freezer to Decode?

This one always makes us laugh, but there was once a brief element of truth to it. Back in the very early days of the Radio Code development, (maybe day two or three), some of the Integrated Circuits (Code Eproms) … Continue reading

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My Stereo has one of your labels on it, Do you keep a record of the Code?

If you have misplaced your paperwork with the Radio Code number on it, or were not given it by a previous owner, we are terribly sorry, but it`s not our fault that you do not have it. We have decoded … Continue reading

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Can stolen Car Stereo`s be Decoded?

Yes! There is nothing to prevent a Stolen Car Stereo from being Decoded. So don`t be surprised if we ask you to prove ownership of the Radio. We have a very close rapport with both the local and national Police, … Continue reading

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