In some instances, Yes. If your Model of Radio is one that we are able to supply the Security Code for from its Serial Number, then our Decoding Database will indicate this. We will show you easy to follow instructions about the information we require from your Radio, and you will be guided towards an Online form to submit them. Upon submission of Radio details and payment, we will then email your code numbers back to you either via our E-CODE or INSTANT-CODE service, depending on which is available for your radio. But please remember, if the information shown on our website about your radio asks for the unit to be sent to us, please don`t ask if we can do it via E-Mail – we can`t, or it would have said so!
For those that are new to using us, there is obviously the concern of what happens if we get the code number wrong and supply you an incorrect code? Well, we are very good at what we do, and providing that your radio does not show any signs or labels indicating that it may previously have been tampered with, decoded, repaired or reprogrammed, then we are confident that the code number we supply will be the original one that the radio left the factory with. However, should the code not work, then the radio will have to be returned to us for manual decoding, costs of which are readily available upon request, and we will credit any monies paid from our online service towards this. To prevent any fraudulant claims that our codes do not work, we do not offer any refunds on our online Radio Decoding service.
Please note that we are unable to supply any code numbers by telephone.
Posted in: Radio Decoding Questions